Position Summary...

Walmart Connect is key to Walmart’s growth strategy. Walmart has built ~$3 billion dollar closed-loop media business division of America’s largest omnichannel retailer. Walmart Connect offers unparalleled opportunities for brands to reach their desired customers, no matter where, how and when they shop. This is a unique opportunity to join a high-visibility team within the largest company in the world.  

The Operations and Client Services Program Manager leads critical initiatives across the Operations and Client Services organization. This role is responsible for driving and representing the Ops & CS business in high-impact, cross-functional programs that advance operational excellence and deliver key business outcomes.

What you'll do...

What You’ll Do…

• Lead high-impact, cross-functional programs that drive operational excellence and key business outcomes.
• Partner with leaders to prioritize and execute top-tier initiatives with clear milestones and success metrics.
• Establish strong governance, reporting, and communication structures to ensure transparency and accountability.
• Use data-driven insights to inform decisions, measure impact, and optimize program performance.
• Facilitate collaboration across product, technology, finance, and operations to accelerate delivery and manage risks.
• Drive continuous improvement through structured problem solving, feedback loops, and process optimization.
• Apply Lean, Six Sigma, Agile, and other methodologies to identify inefficiencies and deliver sustainable improvements.
• Lead organizational change efforts to ensure successful adoption and long-term sustainment of new processes and programs.
• Champion scalable frameworks and best practices for program execution and stakeholder engagement.
• Quantify efficiency gains and track initiative impact to maximize both in-year and long-term results.

What You’ll Bring…

• Proven expertise in program/project management (planning, prioritization, execution, and follow-through). 

• Strong organizational skills with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously. 

• Experience with reporting and translating strategy into actionable plans. 

• Ability to drive cross-functional initiatives

• Excellent written and verbal communication skills, with the ability to distill complex updates into clear, executive-ready materials. 

• Strong facilitation and presentation-building skills (slide decks, agendas, leadership prep). 

• Adept at working with leaders and cross-functional teams, with strong influencing and relationship-building skills. 

• Ability to navigate ambiguity, anticipate leadership needs, and proactively fill gaps. 

• Data-driven decision-making and scenario planning (e.g., disaster readiness, budget forecasting). 

• Expertise in collaboration and documentation tools (Confluence, SharePoint, or similar). 

• Proficiency in program management software (Asana, Smartsheet, Monday.com, or equivalent). 

• Experience driving associate engagement, team-building, and learning & development programs. 

• Ability to foster belonging and strengthen organizational culture. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
San Bruno, California US-08848: The annual salary range for this position is $91,000.00 - $169,000.00
Bentonville, Arkansas US-09401: The annual salary range for this position is $70,000.00 - $130,000.00
Los Angeles, California US-10988 | Hoboken, New Jersey US-10279: The annual salary range for this position is $84,000.00 - $156,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in business or related area and 2 years' experience in project and program management, operations, marketing, eCommerce, or related area.
Option 2: 4 years' experience in project and program management, operations, marketing, eCommerce, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional project teams., Master's degree in business or related area and 1 years' experience in project and program management, operations, marketing, eCommerce, or related area.

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.