Manager, Strategic Account Management
Multiple locations
R-2347331
Bentonville, AR: $80,000 - $202,000/yr
San Bruno, CA: The pay range will be discussed during the hiring process
Regular/
Salaried
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Bentonville, AR: $80,000 - $202,000/yr
San Bruno, CA: The pay range will be discussed during the hiring process
Regular/
Salaried
Position Summary...
What you'll do...
This role is based in Bentonville AR-
Who we are We are a customer-focused team dedicated to helping sellers and suppliers grow on Walmart Marketplace by providing goods to our customers at the best possible prices. We work within our given books of businesses to cultivate a dedicated cohort of invested sellers through intermittent meetings, relationship building, and strategic plans. What you will do As a Strategic Account Manager, you will be responsible for growing the most critical accounts in Walmarts Marketplace business. You'll partner with senior executives and leaders in these accounts to build their business on the Marketplace through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches. If being in the front seat of driving a business is exciting, this is the role for you! By applying to this role, you could have a chance to work in one of the following areas
- Apparel: Menswear, Womens Apparel, Kids, Shoes, Infants, Intimates, Accessories ; Jewelry
- Home: Cook ; Dine, Furniture, Home cor, Home Management, Bed ; Bath, Arts ; Crafts
- Food, Consumables, Health and Wellness (FCHW): Food, Baby, Pets, Household Paper, Household Chemicals and Over The Counter (OTC)
- Entertainment, Toys ; Seasonal (ETS): Toys, Seasonal, Computing, Wireless, Video Games (Consoles ; Games), Media (Books ; Music), Cameras ; Photo, TV, Audio ; Connectivity (Smart Home ; Networking)
- Hardlines: Sporting Goods, Stationery, Outdoor, Automotive, Hardware, DIY, Patio ; Garden, Horticulture.
- 3 years of experience in e-commerce.
- 3 years of experience working with sellers/ suppliers/vendors, etc.
- 3 years of experience in merchandising/ category management
- 3 years of experience in Business Management, Marketing, Omni-Channel Merchandising, Marketplace, or a related area OR Bachelors degree in Business or a related field
- Proficiency in MS Office, with a focus on Excel
- Strategic mindset and ability to prioritize tasks
- Detail-oriented with a bias for action and a collaborative team player
- Results-driven with a proactive approach to problem-solving and goal achievement
- Excellent communication skills, including the ability to deliver presentations to peers, leadership, and internal and external stakeholders
- Digital literacy and analytics skills
- Strong business acumen
- Support the development of executive-level presentations and perspectives
- 5+ years experience in Business Management, Marketing, Omni-Channel Merchandising, or a related area. E-Commerce experience preferred.
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
- Strong negotiation and interpersonal skills.
- Detail and results-oriented with sense of urgency.
- Youre seller obsessed and relationship driven.
- Youre a visionary always looking for ways to distinguish from the competition.
- You thrive in constantly evolving, fast-paced, dynamic environments.
- Youre results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
- You build trust quickly and lead by influence with the ability to translate to varied audiences.
- You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
- You are creative and resilient always looking for new ways to approach problems and drive business performance.
- You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.
- Managing strategic accounts: Serve as a strategic consultant/account manager accountable for driving business growth across a portfolio of strategic sellers. Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.
- Overseeing business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers. Conduct deep dive analysis on issues effecting seller business performance and implement corrective actions. Drive performance against P;L levers including gross merchandise value (GMV) and contribution profit.
- Being a trusted advisor: Develop strong and trusting relationships with partners. Serve as the accountquarterbackworking across the organization to solve issues, address pain points and implement growth initiatives. Employ aone teamapproach to accomplish the goals of the business and drive negotiations from awin-winperspective that establishes credibility and trust with our partners and delivers consistently improved performance.
- Optimizing offer quality: Work directly with sellers to optimize their listings including PDP content, ratings and reviews, ship speed and price competitiveness to maximize search optimization and discoverability across the platform.
- Driving adoption of seller services: Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives including Walmart Fulfilment Services (WFS), Walmart Connect, and more.
- Developing strategic marketing plans:Develop seller marketing plans - including events, site placements and promotions - that drive incremental traffic and GMV.
- Working cross-functionally: Collaborate with Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.
- Autonomous Work: Will be responsible for management of the above and action with limited manager oversight.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-09401: The annual salary range for this position is $80,000.00 - $155,000.00
San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., SalesPrimary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Benefits you’ll enjoy
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
100% covered
Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Walmart Academy
Grow your skills
Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
Financial perks
Enjoy 401(k) matching and stock purchase plans.
Paid time off
Take a break as needed for vacation, sick leave, holidays, parental leave, and more
Comprehensive health benefits
Medical, dental, vision, and wellness programs for you and your family
Wellbeing programs
Access mental health resources and assistance programs for life’s challenges
Career growth opportunities
Training, leadership programs, and clear paths to advance.
Life at Walmart
Imagine a workplace surrounded by innovation.
At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.
Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
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