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Director, Program Management, People Partner Excellence
806 Excellence Dr
Bentonville, AR 72716-0000
R-2341484
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$90,000 - $180,000/yr
Regular/Permanent
Salaried

Position Summary...

The Director, People Partner Excellence leads a global team responsible for delivering scalable, consistent, and future-ready people experiences across Digital & Associate Experience and Corporate Functions. This role will lead through designing, building, maintaining, and scaling a digital approach to this work that will evolve and automate people processes. This role is pivotal in transforming how the People team delivers value, enabling both leaders and people partners to focus on high-impact, strategic work through seamless, data-driven, and efficient experiences.

What you'll do...

Strategic Leadership:
  • Act as a trusted advisor to Senior People leaders, aligning people strategies with business goals and driving enterprise-wide talent initiatives.
  • Proactively identify needs for the Digital & Associate Experience and Corporate Functions people organization that help to drive smooth delivery of people programs and initiatives.
  • Identify, define, and execute the digital strategy, ensuring alignment with organizational goals and Global People’s digital transformation roadmap.
  • Partner closely with COE’s, People teams, and Technology teams to identify opportunities for automation and intelligent augmentation.
Cyclical People Processes
  • Set and drive strategic execution of people programs across Digital & Associate Experience and Corporate Functions, ensuring alignment with Global People priorities.
  • Lead end-to-end program management for key initiatives such as performance management, talent reviews, succession planning, and associate engagement.
  • Develop and manage project plans, timelines, and stakeholder communications to ensure timely and effective delivery of cyclical people programs.
Digital People Solutions
  • Lead the design, build, and continuous improvement of AI-enabled and digital tools that enhance people processes and associate experiences.
  • Collaborate with cross-functional partners to embed digital solutions into existing systems and drive seamless user experiences.
  • Ensure all solutions are reliable, secure, and compliant, delivering high-quality, inclusive experiences that reflect the organization’s culture and values.
  • Use analytics and feedback to refine digital solutions and capabilities to deliver measurable improvements to experience and productivity.
  • Stay informed of emerging trends in AI, automation, and technology, integrating innovation responsibly and strategically.
Process Optimization & Change Leadership
  • Drive global adoption of digital solutions by developing strong partnerships as we identify and implement process improvements to increase efficiency and effectiveness of people programs.
  • Navigate and influence cross-functional stakeholders, driving alignment and impact.
  • Lead change management efforts to support organizational and digital transformation and the adoption of new ways of working in partnership with the Global Org Transformation and Change team.
Leadership
  • Ability to lead through large scale organizational change initiatives, with a willingness to adapt to changes in strategic direction.
  • Lead a global team that drive people initiatives and cyclical programs across Digital & Associate Experience and Corporate Functions.
  • Foster collaboration across the Digital & Associate Experience and Corporate Functions people organization and COE’s to drive solutions through strategic partnership and collaboration.
Success Measures
  • Measurable improvement in associates and people partners experience metrics
  • Demonstrated time reallocation of people partners to strategic, value-add activities
  • Enhanced business decision quality and agility through accurate, timely process outcomes
  • Sustained adoption and trust in digital solutions launched to both associates and people partners.
Ideal Candidate Profile
  • Deep understanding of people processes, digital transformation, and intelligent automation technologies (AI agents, chatbots, workflow automation).
  • Proven leader of multidisciplinary, global teams, able to align diverse perspectives and drive outcomes across complex, matrixed organizations.
  • Exceptional stakeholder and change leadership skills, with a track record of building trust, influencing across functions, and leading through ambiguity.
  • Analytical and data-driven, translating insights into action while maintaining a strong focus on user experience, simplicity, and continuous improvement.
  • Demonstrates a strategic design mindset, capable of rethinking and transforming systems to drive greater impact and efficiency
  • Identifies and designs low-friction, high-impact solutions that streamline processes and drive efficiency.
  • Recognizes how addressing root causes compounds long-term value and can articulate the impact of continuous improvement.

Join Us
Be part of a team that’s not just evolving with the future—but helping to shape it.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years’ experience in project management, compliance, operations management or related area OR 7 years’ experience in project management, compliance, operations management, or related area.
4 years’ experience using intermediate functionality of Microsoft Office.
4 years’ experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

experience developing training curriculum or content, Managing cross-functional teams, Managing Large Scale Change Initiatives, Master's degree in Business Administration or related field, Retail consulting., Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

Primary Location...

806 Excellence Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Benefits you’ll enjoy
Discount Card
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
Live Better U
100% covered
Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Walmart Academy
Walmart Academy
Grow your skills
Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
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Financial perks
Enjoy 401(k) matching and stock purchase plans.
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Paid time off
Take a break as needed for vacation, sick leave, holidays, parental leave, and more
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Comprehensive health benefits
Medical, dental, vision, and wellness programs for you and your family
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Wellbeing programs
Access mental health resources and assistance programs for life’s challenges
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Career growth opportunities
Training, leadership programs, and clear paths to advance.
Life at Walmart
Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
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Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
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With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
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