Position Summary...

What you'll do...

We’re seeking a Staff Technology Operations professional to help shape how we plan, communicate, and execute technology strategy across Walmart. You’ll work at the intersection of technology, storytelling, and operational excellence — helping leadership and teams translate complex initiatives into clear, structured, and actionable narratives that drive alignment and execution. You’ll bring a blend of strategic thinking, systems understanding, and communication craft — ensuring that the story behind our technology is as strong as the technology itself. About the Team You’ll join Walmart’s Global Technology Platform organization as part of the Strategy & Operations team, supporting the platforms and infrastructure that power Walmart’s digital ecosystem. The team connects technology, communication, and execution — ensuring that strategies spanning AI, data, developer platforms, and infrastructure are well-defined, clearly communicated, and consistently operationalized. We partner with engineering and business leaders to shape, align, and share the technology strategy that fuels Walmart’s scale. From long-range planning to executive reviews and storytelling, our goal is to make complex technology understandable, actionable, and inspiring. What You’ll Do

• Operationalize key initiatives across Global Technology Platform — ensuring clarity of priorities, measurable outcomes, and strong execution alignment across AI, data, and platform domains.
• Work with technology and product leaders to craft cohesive, high-quality narratives (presentations, whitepapers, strategic docs) that communicate direction, outcomes, and insights across audiences.
• Develop and manage content that enables decision-making and storytelling at scale — from executive presentations to org-wide communications, newsletters, and blog posts.
• Create and maintain templates, design systems, and operational rhythms that make communication structured, cohesive, and on-brand across the organization.
• Use data and metrics to inform narratives and decision frameworks; responsibly explore AI tools and creative prompts to enhance clarity, visualization, and content generation.
• Ensure presentation decks, documents, and communications reflect a high visual and narrative standard — applying consistency that reinforces the Walmart Global Tech brand.
• Partner with leadership, operations, and technical teams to ensure that every story — whether a platform update, AI initiative, or infrastructure milestone — is grounded in accuracy, purpose, and impact.

What You’ll Bring

• At least 4 years of experience in technology operations, program management, or strategic communications, ideally supporting large-scale or platform-driven tech organizations.
• Proven ability to synthesize technical content into clear, concise, and visually engaging storytelling for executive and technical audiences alike.
• Advanced proficiency in PowerPoint, Word, or similar tools — able to create executive-ready decks, whitepapers, and operational artifacts with precision and polish.
• Strong writing and editorial skills — capable of producing newsletters, blog posts, and strategic documentation that communicate with clarity and influence.
• An “eye for design” — skilled at layout, narrative flow, and branding consistency.
• Excellent cross-functional communication and stakeholder management skills.
• Ownership-driven, curious, and passionate about technology, design, and the power of clear communication.
• Experience with Figma, Canva, Adobe Suite, or other design and collaboration tools is a plus.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. About Walmart Global Tech:
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. Weare people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Living the Walmart Value: Focus on our Associates / Belonging - Identifies, attracts, and retains top talent; builds a high-performing team; embraces a culture of belonging Benefits and Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great benefits include a 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, flexible working hours, and more. We are reimagining the tech workplace by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. Well collaborate in person at a regular cadence and with purpose. Equal Opportunity Employer: Walmart, Inc., is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-10735: The annual salary range for this position is $90,000.00 - $180,000.00
Sunnyvale, California US-11807: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.