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Senior Manager, Subscriptions Experience & Strategy - eCommerce
702 Sw 8th St
Bentonville, AR 72716-6209
R-2310226
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$90,000 - $180,000/yr
Regular/Permanent
Salaried

Position Summary...

What you'll do...

What We’re Looking For


We’re seeking someone who is both strategic and hands-on. You know how to move big initiatives forward, but you also dive deep into the details that make them successful. Specifically, we’re looking for someone who: 

  • Can manage complex projects end-to-end — from developing plans, setting timelines, and aligning stakeholders to adjusting direction when business needs shift. 

  • Is fluent in using data to influence decisions, measure performance, and translate insights into clear recommendations. 

  • Builds strong relationships across functions and knows how to influence without authority. You’ll work with product, engineering, merchandising, finance, and operations to bring subscription ideas to life. 

  • Thinks creatively about solving problems — whether it’s finding ways to reduce costs, improve efficiency, or design better customer experiences. 

  • Leads with integrity and a growth mindset, building a culture of collaboration and belonging. 

What You’ll Do


In this role, you’ll be the engine behind subscription growth at Walmart. You’ll: 

  • Direct projects and workstreams that roll out new subscription offerings or improve existing ones. 

  • Create, manage, and optimize plans, budgets, and performance standards to keep initiatives on track. 

  • Provide decision support through data analysis, helping leaders understand customer trends, adoption drivers, and retention opportunities. 

  • Partner with cross-functional teams to build new tools, reports, and customer-facing features that make subscriptions seamless. 

  • Drive innovation by testing and refining business processes that improve both the customer journey and Walmart’s efficiency. 

  • Lead and mentor associates, helping them grow while building a team environment rooted in curiosity and accountability. 

Why This Role Matters


Subscriptions are more than just a convenience for customers — they’re a way to deepen relationships and create long-term value. This role sits at the intersection of customer experience and business performance. By designing and optimizing recurring revenue streams, you’ll: 

  • Deliver savings and simplicity for millions of Walmart customers. 

  • Create predictable, sustainable revenue that helps Walmart reinvest in innovation and Everyday Low Prices. 

  • Shape the future of how customers shop with Walmart — moving from one-off transactions to ongoing engagement. 

  • Build solutions that reduce friction, increase loyalty, and unlock new ways for Walmart to serve its communities. 

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Benefits you’ll enjoy
Discount Card
Discount Card
Get 10% off
Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
Live Better U
Live Better U
100% covered
Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Walmart Academy
Walmart Academy
Grow your skills
Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
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Financial perks
Enjoy 401(k) matching and stock purchase plans.
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Paid time off
Take a break as needed for vacation, sick leave, holidays, parental leave, and more
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Comprehensive health benefits
Medical, dental, vision, and wellness programs for you and your family
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Wellbeing programs
Access mental health resources and assistance programs for life’s challenges
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Career growth opportunities
Training, leadership programs, and clear paths to advance.
Life at Walmart
Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
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Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
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With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
Join us at Walmart and grow your career alongside a community that feels like home.
This isn’t just a workplace—it’s a destination for leaders eager to make a difference.
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