Position Summary...

The Customer Insights and Strategy (CIS) team is seeking a visionary Senior Manager to lead the design, development, and deployment of advanced Generative AI and Agentic AI solutions. In this role, you will spearhead innovation across multi-agent LLM systems, retrieval-augmented generation (RAG) pipelines, and scalable AI architectures to power intelligent, context-aware applications across Walmart’s enterprise. This is a high-impact opportunity to lead cutting-edge AI initiatives that redefine how Walmart connects with customers and operates at scale.

What you'll do...

• Develop and Scale GenAI Strategy: Define a multi-year vision and enterprise roadmap for GenAI, applying a platform-centric approach to deliver scalable, reusable solutions.
• Lead Cross-Functional Collaboration: Influence and align stakeholders across Product, Marketing, Operations and engineering to ensure GenAI initiatives support strategic business goals.
• Lead Business Transformation: Embed GenAI-driven automation into core workflows to enhance productivity, streamline operations, and accelerate growth across business functions.
• Collaborate with Top Talent: Work alongside world-class engineers to architect and deliver high-impact GenAI solutions that address Walmart’s evolving business needs.
• Identify AI Opportunities: Proactively assess business processes to uncover gaps and inefficiencies that can be optimized through AI-driven solutions.

What You Will Bring: 

• Enterprise GenAI Leadership: Proven success driving GenAI strategy and implementations across organizations, with deep knowledge of scalable architectures and GenAI concepts.
• Cross-Functional Influence: Ability to align marketing, product, and engineering teams around AI-driven goals, translating complex tech into business impact.
• Innovation & Agility: Experience leading rapid experimentation with LLMs, prompt engineering, and agentic workflows to unlock new capabilities.
• Customer-Centric Mindset: Strong understanding of consumer behavior and marketing dynamics, ensuring AI solutions are grounded in real-world needs.
• Hands-On Technical Expertise: Skilled in building and deploying GenAI solutions using modern frameworks and cloud-native tools.

Walmart’s ambition is to be America’s favorite place to shop with more customers and members across all income brackets, shopping more things, more often. As a Marketing team, we will change customers’ beliefs and behaviors to choose Walmart first by creating demand, building customer loyalty and strengthening brand equity. 

As a Senior Manager of AI within the Customer Insights and Strategy (CIS) team, you will play a pivotal role in driving marketing success through strategic vision and cutting-edge AI solutions. Our mission is to be indispensable agents of change, fueling Walmart’s ability to delight customers through:

• Data-driven decision-making enhances marketing performance and informs strategic planning.
• Automation and efficiency improvements that streamline operations and accelerate execution.
• Innovation at scale, embedding fast-paced experimentation into every aspect of our work.
• Customer-centric intelligence, ensuring our strategies are grounded in real human needs and behaviors.

You’ll collaborate with Business Partners, Global Tech, and Product teams to unlock insights, build scalable AI tools, and shape the future of how Walmart connects with its customers.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management. Option 2: 9 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.